Privacy Policy

All references to “DFO”, “Global Performance Commerce” or “DFO Global Performance Commerce”, “we”, “us”, and “our” in this Privacy Policy (the “Policy”) refers to DFO Global Performance Commerce Ltd, a corporation incorporated in British Columbia, Canada, and its subsidiaries and affiliates. Global Perfomance Commerce is a registered trade mark of DFO Global Performance Commerce Ltd.

This Privacy Policy describes the types of personal information we collect, how we use the information, with whom we share it, and the choices you can make about our collection, use, and disclosure of the information. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices.

We may obtain personal information about you from various sources, including this and other DFO websites, mobile, when you call or email us, or communicate with us through social media. We also may obtain information about you from our affiliate or subsidiary companies.

The types of personal information we may obtain include:
• Your contact information (such as name, postal and email address, or phone number)
• Information you provide by interacting with us through social media
• Other details that you may submit to us or that may be included in the information provided to us by third parties

We also may use third-party website analytics tools (such as Google Analytics), that collect information about visitor traffic on our sites. The information we may collect by automated means includes:
• Information about the devices our visitors use to access the Internet
• URLs that refer visitors to our sites
• Dates and times of visits to our sites
• Information on actions taken on our sites (such as page views and site navigation patterns)
• A general geographic location from which a visitor accesses our websites
• Search terms that visitors use to reach our sites

How We Use the Information We Collect
We may use the information we obtain about you to:
• Provide services you request
• Respond to your questions and comments and provide customer support
• Communicate with you about our services and offers
• Enable you to communicate with us through our blogs, social networks, and other interactive media
• Operate, evaluate, and improve our business and the services we offer
• Analyze and enhance our marketing communications and strategies
• Analyze trends and statistics regarding visitors’ use of our sites, mobile applications, and social media assets
• Protect against and prevent fraud, claims and other liabilities, and manage risk exposure, including by identifying potential hackers and other unauthorized users
• Comply with applicable legal requirements, industry standards, and our policies

Information We Share

We do not sell or otherwise disclose personal information about you, except as described in this Privacy Policy.
We may share the personal information we collect with our affiliate and subsidiary companies for the purposes described in this Privacy Policy, including to communicate with you about products and services.

We also may disclose information about you (i) if we are required to do so by law or legal process (such as a court order), (ii) in response to a request by law enforcement authorities, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell, merge, or transfer all or a portion of our business or assets. Following such a sale, merger, or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.

Your Choices

We offer you certain choices about what information we collect from you, how we use and disclose the information, and how we communicate with you.
We offer you certain choices about what information we collect from you, how we use and disclose the information, and how we communicate with you.
You may withdraw any consent you previously provided to us or object at any time on legitimate grounds to the processing of your personal information. We will apply your preferences going forward.

Here are the choices we offer:

Marketing Emails

You may choose not to receive marketing email communications from us by clicking on the unsubscribe link in the marketing emails or by adjusting your email preferences using the online account you may establish on our sites.

Web Analytics

DFO may use web analytics to track and generate reports on visitor use of DFO. We use web analytics to analyze visitor activity so that we may better understand how visitors make use of www.dfo.global, and so that we may better tailor content to meet our visitors’ needs. However, no personally-identifiable information is shared with the web analytics service provider. Visitors who wish to opt-out of this website analysis tool may do so by emailing privacy@dfo.global.

Links to Other Websites

Our websites may contain links to other sites for your convenience and information. Linked sites may have their own privacy policies, which you should review if you visit those websites. We are not responsible for the content of any websites not affiliated with DFO, any use of those sites, or those sites’ privacy practices.

Data Transfers

When we obtain personal information about you, we may process the information outside of the country in which you are located, including the United States. The countries in which we process the information may not have the same data protection laws as the country in which you are located. We will protect your information as described in this Privacy Policy.

How We Protect Personal Information

We maintain administrative and technical safeguards designed to assist us in protecting the personal information we collect against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.

Please note that no electronic transmission of information can be entirely secure. We cannot guarantee that the security measures we have in place to safeguard personal information will never be defeated or fail, or that those measures will always be sufficient or effective.

Children’s Privacy

DFO does not direct its websites to children under the age of thirteen. If we learn that a user is under eighteen years of age, we will promptly delete any personal information that the individual has provided to us.

Notice to California Residents

California Civil Code section 1798.83 requires certain businesses to respond to requests from California customers asking about the business’ practices related to disclosing personal information to third parties for the third parties’ direct marketing purposes. Alternately, such businesses may have in place a policy not to disclose personal information of customers to third parties for the third parties’ direct marketing purposes if the customer has exercised an option to opt out of such information sharing. If you wish to opt out of our sharing of your information with third parties for the third parties’ direct marketing purposes, please contact us as described in the How to Contact Us section below.

Updates to this Privacy Policy

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a prominent notice on our websites to notify you of any significant changes to our Privacy Policy and indicate at the bottom of the notice when it was most recently updated.

How to Contact Us

If you have any questions or comments about this Privacy Policy, or if you would like us to update, correct, or change the information we have about you, please contact us by email at privacy@dfo.global.

Effective Date: November 29, 2016

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